When you don’t know what to do – or where to go during a mental health crisis – come to Behavioral Health Urgent Care, located in the Helmsley Behavioral Health Center at the Avera Behavioral Health Hospital in Sioux Falls. You’ll have 24/7 access to services if you find yourself in a crisis situation. With our professional team of behavioral health providers, certified mental health counselors, nurses and technicians, we help you and your loved ones, whenever you face a mental health challenge. If you are outside the Sioux Falls area and in crisis, visit your nearest Emergency Department or call 1-800-691-4336. Specialized Urgent Care Services It’s important to understand that behavioral health urgent care is not for medication prescribing or medication changes. When someone is struggling with a mental health crisis, they need a full evaluation. When you arrive at behavioral health urgent care, we will take the following steps: A nurse will determine what course of care is best for you Our assessment counselor will establish your immediate next steps If emergency care is needed, our team will ensure you reach the appropriate facility. Observation Care Not everyone facing a behavioral health challenge needs a 24-hour stay. You might just need some time to stabilize. Our observation area allows you to regroup and reconsider your situation in a safe place. Our team can help you develop a safety plan and consider your options. Our unique approach to behavioral health – in a convenient urgent care setting – differs from traditional mental health services. Helping You Access the Best Level of Care Our goal is to get you set up with your next level of care. We can help support you or your primary care provider during the time between your visit and when you see a psychiatrist. Call 1-800-691-4336 or 605-322-4065 or come to our location in Sioux Falls.

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